I've had several questions recently about State of Illinois issued digital signatures. The Human Resources's info page seems very thorough but some things have changed and their examples seem a little out of date. I went through the process and struggled with installation and use of my signature. I had to reset my password, reload the software and track down patches but in the end, I finally got it working. Here's what worked for me.
The state has consolidated the state signature ID links onto one page. Look in the right hand column and you will see a "Create Digital ID" and "User Maintenance" and "Forgot Password" links under Related Resources.
---NOTE: These 3 links will require you to launch Java. You will need at least version 8.144. You will get 3 or 4 Java windows asking for permissions. You have to allow Java to run in order to gain access.
Creating the Signature
Once you've gained access to the Create a Signature page linked above, it's a straight forward process that requires your name, address, driver's license number and some recovery information. You can log back into their system to update your information or change your password using the User Maintenance link above. The database uses your license number to keep track of who you are. If you try to create a 2nd ID, it will recognize your number and take you to a page to recover your account.
Once you go through the registration process, you immediately have your signature. There is no verification of your application. Make note of your login and password. You will use these to access the state signature on your PC.
Loading the Software
Now that you've created the signature, you must install the software, "Entrust Entelligence Security Provider" (EESP). Here is the correct link to all the software and patches (available only from on-campus). If you need it from off-campus, initiate the VPN:
Log into https://ftp.siu.edu:1080/ with your dawg tag and password. Navagate to /digital-signatures:
For Win 7, download and install the version 9.2. You can verify whether you need 32 or 64 bit by looking on your computer in the Control Panel\All Control Panel Items\System or Start/right click Computer and select "Properties.". If you don't see "64-bit" as the system type, you have 32 bit Windows. I found this version with patches was not compatible with Windows 10. 9.2 came up with an error that only local authentication servers were available on a fresh Win 10 installation.
Install the Patches You have to install two 9.2 patches for EESP to work correctly. They can be downloaded here: Patches. Patch 173335 specifically address the Windows Cryptographic error. Although it may not make any difference, I installed SP1 first then 173335. Installation of SP1 will require a reboot.
For Win 10, download and install 9.3. It works with no patches.
Now, the EESP software is loaded and you see a small icon in your system tray (pictured upper right.) Before you want to sign a document, you need to "Right Click" the icon in the system tray, select "Log In" and enter you state ID credentials. The little icon will change once you've logged in successfully.
Whether you use Adobe Acrobat Pro or Adobe Reader, you will need to configure them to use the newly installed signatures. As far as I know, the instructions on the HR page are correct. I'm posting them here so you don't need to go look although they have pictures:
-Open Adobe Reader and click Edit and select Preferences
-Adobe Reader Edit Menu: Select Security in the left hand field, and click the Advanced Preferences button
-Adobe Reader Preferences Security dialog - Click the Windows Integration tab and select the first two options and click ok when finished
-Close Adobe Acrobat reader, and you are now ready to start signing documents with your Digital ID
To sign, you simply click the area on the form used for signatures. An EESP dialog box will open for you to log in and validate the signature. Then, you will need to save the PDF for the signature to take effect.
If you have any questions or comments, contact me directly and I'll see what I can do.
Computer Support/LAN Admin
College of Science