State Digital Signatures

Southern Illinois University



I've had several questions recently about State of Illinois issued digital signatures.  The Human Resources's info page seems very thorough but some things have changed and their examples seem a little out of date.  I went through the process and struggled with installation and use of my signature.  I had to reset my password, reload the software and track down patches but in the end, I finally got it working.  Here's what worked for me.

Creating the Signature
Initially, you must go through the application process at the State of Illinois site.  It's a straight forward procedure that requires your name, address, driver's license number and some recovery information.  You can log back into their system to update your information.  The database uses your license number to keep track of who you are.  If you try to create a 2nd ID, it will recognize your number and take you to a page to recover your account.

Please note that all these links appear to be Java driven.  Allow Java to start and accept the security question allowing it access.  If you don't have Java loaded, you may have issues.  Also note, once you go through the registration process, you immediately have your signature.  There is no verification of your application.

Account maintenance and password reset:  You can manage your account via DoIT Identity Management.

Loading the Software
Now that you've created the signature, you must install the software, "Entrust Entelligence Security Provider" (EESP).  Here is the correct link to all the software and patches (available only from on-campus).  If you need it from off-campus, initiate the VPN:

For Win 7, download and install the version 9.2.  You can verify whether you need 32 or 64 bit by looking on your computer in the Control Panel\All Control Panel Items\System or Start/right click Computer and select "Properties.".   If you don't see "64-bit" as the system type, you have 32 bit Windows. I found this version with patches was not compatible with Windows 10.  9.2 came up with an error that only local authentication servers were available on a fresh Win 10 installation.

Install the Patches You have to install two 9.2 patches for EESP to work correctly.  They can be downloaded here: Patches.  Patch 173335 specifically address the Windows Cryptographic error.  Although it may not make any difference, I installed SP1 first then 173335.  Installation of SP1 will require a reboot.

For Win 10, download and install 9.3.  It works with no patches.

Now, the EESP software is loaded and you see a small icon in your system tray (pictured upper right.) Before you want to sign a document, you need to "Right Click" the icon in the system tray, select "Log In" and enter you state ID credentials.  The little icon will change once you've logged in successfully. 

Whether you use Adobe Acrobat or Adobe Reader, you will need to configure them to use the newly installed signatures.  As far as I know, the instructions on the HR page are correct.  I'm posting them here so you don't need to go look although they have pictures:

-Open Adobe Reader and click Edit and select Preferences
-Adobe Reader Edit Menu: Select Security in the left hand field, and click the Advanced Preferences button
-Adobe Reader Preferences Security dialog - Click the Windows Integration tab and select the first two options and click ok when finished
-Close Adobe Acrobat reader, and you are now ready to start signing documents with your Digital ID

To sign, you simply click the area on the form used for signatures.  An EESP dialog box will open for you to log in and validate the signature.  Then, you will need to save the PDF for the signature to take effect.

If you have any questions or comments, contact me directly and I'll see what I can do.

Tom Harbert
Computer Support/LAN Admin
College of Science